University Housing at Illinois University of Illinois at Urbana-Champaign

Guest Information

Information for University Housing Short-Term Guests

Family & Graduate Housing Office

The Family & Graduate Housing Office is open Monday thru Friday 8 a.m. to 5 p.m. Family & Graduate Housing staff are happy to answer any questions you may have about your accommodations, the campus, or city attractions. Email:; phone (217) 333-5656


Parking is available in the lot near your apartment. You may obtain a free guest parking hang tag from the Family & Graduate Housing Office when you arrive. This hang tag is valid only at the apartment parking lot.


Orchard Downs and Ashton Woods apartments are served by an award-winning city bus system. University students, faculty and staff with a valid University identification card (ID) may ride the bus free of charge. Residents who are not associated with the University may ride the bus for a nominal fee.

Telephone Service

The University provides a telephone and local phone service in the individual guest apartment. For long distance calls we suggest using a prepaid phone card.

Dining Services

Dining Services are available in 6 of the undergraduate residence halls during the academic year. If you are interested in purchasing meal passes, please see the front desk at the Family & Graduate Housing Office for more details.


Coin-operated washer-dryer laundry facilities are available at Orchard Downs and Ashton Woods.

Expecting Mail

If you are expecting mail at your guest apartment, we will be happy to provide you with a name label for your mail box. Please inquire at the front desk.

Trash Disposal

Garbage collection is provided six days a week. Dumpsters for trash disposal are located conveniently throughout the community.

Cable Television

All apartments have televisions and are wired for free basic cable television.


Pets are welcome at Ashton Woods. See the pet policy and agreement.


Please keep your apartment locked at all times. Do not leave valuables in your apartment. Do not admit persons to your apartment without first asking for picture identification. All Housing employees are required to wear identification badges.


University Apartments are smoke free. Please be considerate of your neighbors, and do not smoke in or near your apartment.

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