Ashton Woods and Orchard Downs

Comcast cable TV and Internet

Due to the unique locations of Ashton Woods and Orchard Downs, University Housing subsidizes cable TV and broadband Internet services from Comcast for these complexes. If you are experiencing a problem with your cable or Internet service, you can reach Comcast by submitting a request.

If you plan on using a router, we encourage you to secure it properly.

Setting up the connections

Upon moving into your apartment, you should find the following items:

  • cable modem
  • cable modem power supply
  • 3 coaxial cables
  • coaxial splitter

If you do not have all of these items, please see the your complex's main office.

  1. Connect one of the coaxial cables to the coaxial wall jack
  2. Connect the other end of that coaxial cable to the end of the coaxial splitter with only one receptor
  3. Connect one coaxial cable to each remaining receptor of the coaxial splitter
  4. Connect one of the coaxial cables from the coaxial splitter to your TV
  5. Connect the other coaxial cable from the coaxial splitter to the cable modem
  6. Connect the small plug of the cable modem power supply to the cable modem
  7. Connect the large plug of the cable modem power supply to a wall socket
  8. Using your own Ethernet cable, connect the cable modem to your computer, router, or switch