Improve Wireless Connection

iOS 8+

We suggest bringing your device into a computer lab and viewing these instructions on a lab machine. If you need assistance with any of the steps below, submit a help request.

Update operating system

Visit our webpage on updating your system.

Forget IllinoisNet network

  1. Launch the Settings app.
  2. Tap Wi-Fi.
  3. Tap the blue circled i beside IllinoisNet.
  4. Tap Forget This Network if the option is available. A pop-up will appear.
  5. Tap Forget if the pop-up appears.

Delete IllinoisNet profile

  1. Launch the Settings app
  2. Tap General
  3. Tap Profiles. If there is no such button, skip to the next section (Install the IllinoisNet wireless profile).
  4. Tap any profile with "UIUC" or "Illinois" in the name.
  5. Select Delete profile. Do this for each profile.