Improve Wireless Connection

Android 4.4+

We suggest bringing your device into a computer lab and viewing these instructions on a lab machine. If you need assistance with any of the steps below, submit a help request.

Update operating system

Visit our webpage on updating your system.

Delete IllinoisNet profile

  1. Open your device's Settings menu
  2. Under "Wireless & networks", select Wi-Fi
  3. Make sure the Wi-Fi switch is in the On position
  4. Select IllinoisNet (If you're using Android 5.0 and don't see IllinoisNet, select the Menu icon, then select Saved networks)
  5. Select Forget

Configure IllinoisNet

  1. Select IllinoisNet
  2. After connecting, touch and hold IllinoisNet
  3. Select Modify network
  4. Select Show advanced options
  5. Modify the following settings if available:
    • Proxy: None
    • IP settings: DHCP
  6. Select Save
  7. If available, set "Smart network switch" to unchecked
  8. Press the Menu button
  9. Select Advanced
  10. Modify the following settings if available:
    • Network notification: unchecked
    • Passpoint: unchecked
    • Sort by: Signal strength
    • Scanning always available: unchecked
    • Keep Wi-Fi on during sleep: Always
    • Auto connect: unchecked
    • Avoid poor connections: unchecked
    • Wi-Fi frequency band: Auto
    • Wi-Fi optimization: unchecked
    • Wi-Fi Direct: unchecked