Technology Help

Residence Halls and Goodwin & Green

Help Request 

Submit a help request

Help requests are checked throughout all breaks and sessions. A NetTech will contact you within a week (but usually much quicker than that!).

Phone Line

(217) 244-1111

Sunday–Thursday

7 p.m.–10 p.m.


The phone line is not serviced during breaks and summer sessions.

Lab Hours

Sunday–Thursday

Starting at 7 p.m. (see posted times for more details)

Student staff are available to assist you in the computer labs. Computer lab availability is limited during breaks and summer sessions.

Help with Cable TV

Help with Xfinity on Campus

Orchard Downs and Ashton Woods

Help with Internet

Help with Cable TV

Help with Xfinity on Campus (Streaming TV)