Housing Staff: Here to Help You Succeed
A period of adjustment is to be expected when you are entering a new school, especially if you are new to the United States. University Housing's staff will be there from day one to help you navigate through the University of Illinois and everything it has to offer.
Don't be shy about seeking out staff members for assistance— whether it's for roommate issues, advice on meeting new friends, finding your way around campus, or ideas on how to get involved. We want you to have a great experience at Illinois.
Resident Advisor: Your Resident Advisor (RA) is a student who lives on your floor (or near your floor, at Daniels and Sherman). He or she was selected and trained to assist and support you. RAs throughout the buildings provide programming and various other support services in addition to ensuring that University policies are followed. They are a great resources for getting involved in activities, resolving roommate dilemmas, or if you just need a little help acclimating to campus.
Resident Director: Your Resident Director (RD) is a professional, live-in staff member responsible for overall programming, RA selection, student involvement and leadership, student government advising, and supervising the paraprofessional staff.
Area Coordinator: Your Area Coordinator (AC) manages an area of several halls and supervises the individual halls' professional and student staff.
Complex Director (Daniels and Sherman only): Your Complex Director (CD) manages the overall area of both residence halls and supervises the halls’ professional and student staff.
Multicultural Advocate: Your Multicultural Advocate (MA) is a student with special training and interest around social identity, social justice, and multiculturalism. MAs encourage our communities to be open and supportive for all residents.
Living-Learning Community Staff: Living-Learning Community staff can include program directors, program coordinators, peer leaders, academic coordinators, and instructors.
Area Secretaries and Housing Representatives: Your Area Secretary or Housing Representative works at your area office/hall service desk and is ready to assist you with your administrative needs, such as questions about your mail, room changes, parking, etc.
Housing Facilities Staff: The Housing Facilities Staff is responsible for cleaning and maintaining the building and its systems. The building service workers (BSWs) also clean student bathrooms once a week.
Complex Director: The Complex Director lives in our apartments community, and helps make each resident’s housing experience at the U of I a pleasant one. Residents are invited to call the Complex Director with any questions and concerns, and he or she will provide assistance.
Family Relations Graduate Assistant: The Graduate Assistant for Family Relations provides support and assistance to residents in domestic violence and child abuse situations, educates to promote a heightened awareness of these issues in the community, and provides programs to support families and non-student residents.
Community Aides: Several staff members work to assist residents in University Apartments at Orchard Downs and Goodwin-Green. Thirteen Community Aides serve Orchard Downs and two serve the Goodwin-Green Apartments. Community Aides (CA) can assist residents by providing information about services and programs offered by Family & Graduate Housing, the local community, the Family Housing Council, and other University organizations. Community Aides plan many popular activities and help residents by answering questions about a wide variety of issues. They also assist residents as they transition into the University and Champaign-Urbana community. Each Community Aide is assigned a neighborhood of apartments near the area in which she or he lives. Community Aides work to develop relationships among the residents and act as liaisons between the residents in their neighborhood and the Family & Graduate Housing (FGH) office.
Unit Managers: Unit Managers supervise the daily operations of each dining hall and ensure that the food and services your receive are meeting your needs. If you have questions or concerns while at the dining hall, be sure to ask any available staff member if you can speak to the manager.
Dietitian: Our staff nutritionist consults on all dining hall menus, and can also provide individual guidance on a range of topics, from allergies and special dietary needs, to making healthy choices.