University Housing's staff will be there from day one to help you navigate through the University of Illinois and everything it has to offer. We're here for you—so you can learn, grow, and find your place in the community.
Sherman Hall and Daniels Hall
Resident Advisor
Your Resident Advisor (RA) is a graduate student or an upper-class undergraduate student who lives on a floor near you. He or she was selected and trained to assist and support you. RAs throughout the buildings provide programming and various other support services in addition to ensuring that university policies are followed.
Resident Director
Your Resident Director (RD) is responsible for overall programming, RA selection, student involvement and leadership, student government advising, and supervising the paraprofessional staff.
Complex Director
Your Complex Director (CD) manages the overall area of both residence halls and supervises the halls’ professional and student staff.
Multicultural Advocate
Your Multicultural Advocate (MA) is a student with special training and interest around social identity, social justice, and multiculturalism. MAs encourage our communities to be open and supportive for all residents through educational programming.
Housing Representative
Your Housing Representative works at your hall service desk and is ready to assist you with your administrative needs, such as questions about your mail, room changes, parking, etc.
Housing Facilities Staff
The Housing Facilities Staff is responsible for cleaning and maintaining the building and its systems. The building service workers (BSWs) also clean student bathrooms once a week.
University Apartments
Complex Director
The Complex Director lives in Orchard Downs, and helps make each resident’s housing experience at the U of I a pleasant one. Residents are invited to call the Complex Director with any questions and concerns, and he or she will provide assistance.
Assistant Complex Director
The Assistant Complex Director lives at Goodwin-Green, and is responsible for planning and implementing programs to promote a strong sense of community. He or she is available to listen to residents’ concerns, questions, and ideas, and to help resolve issues.
Family Relations Graduate Assistant
The Graduate Assistant for Family Relations provides support and assistance to residents in domestic violence and child abuse situations, educates to promote a heightened awareness of these issues in the community, and provides programs to support families and non-student residents.
Community Aides
Several staff members work to assist residents in University Apartments at Orchard Downs and Goodwin-Green. Thirteen Community Aides serve Orchard Downs and two serve the Goodwin-Green Apartments. Community Aides (CA) can assist residents by providing information about services and programs offered by Family & Graduate Housing, the local community, the Family Housing Council, and other University organizations. Community Aides plan many popular activities and help residents by answering questions about a wide variety of issues. They also assist residents as they transition into the University and Champaign-Urbana community. Each Community Aide is assigned a neighborhood of apartments near the area in which she or he lives. Community Aides work to develop relationships among the residents and act as liaisons between the residents in their neighborhood and the Family & Graduate Housing (FGH) office.
See the staff directory for University Apartments.