Front Desk Services
The front desk of each residence hall is staffed 24 hours a day, seven days a week. Please contact the front desk staff if you have any questions about the building or campus in general.
Lost and Found Items
If you should lose something during your stay or you have noticed that you left something behind after returning home, please call the Office of Conferences & Special Events at (217) 333-1766.
Air Conditioning
In order for the air conditioning in the building to work properly, please keep all windows closed. The air conditioning may be adjusted in each room. However, if windows are left open, humidity and heat will set off the fire alarms in the building.
Fire Safety
If the fire alarm sounds, please exit the building immediately and stand across the street from the building. Front desk staff will notify you when it is safe to re-enter.
Severe Weather Policies
Signs will be posted in the halls if there is a tornado watch. In the case of a tornado warning, sirens will sound and the front desk staff will request that you go to the basement of the building for your safety. The front desk staff has weather radios and means of communication with other halls and will notify you when it is safe to leave the basement area.
** In the case of fire or inclement weather, please do not use the elevators.
Linen Service
If your conference provides linen service, you will be provided with a pillow, pillow case, fitted and flat sheet, and wool blanket. A towel and washcloth are provided and daily towel exchange is available at the front desk. The front desk also has additional blankets and pillows available.
Laundry Facilities
All of the washing machines and dryers are coin operated. Please contact the front desk for the location of the laundry room.
On-Campus ATM Services
ATMs are located across campus. There is an ATM in the lobby of the Illinois Street Residence Halls, and there are many ATMs in the Illini Union on the main Quad. For directions to any of these machines, please contact the front desk.
Mail Service
If you need to mail a letter or package, there is a U.S. Post Office on Green Street in Champaign. If you need to have something sent to you, we recommend having it sent to the Office of Conferences & Special Events. Please allow time for shipping. FedEx and UPS are reliable with shipping to the residence halls. Once we receive your mail, we will call your room or post a note on your door and you may come pick up your mail from the front desk. All mail will be returned if it is not received by the end of your conference. If you would like to receive mail while you are here, the address is: Office of Conferences & Special Events
C/O Your Name/Conference
1203 S. Fourth St.
Champaign, IL 61820
Lost Keys
If you have lost your room key, you can obtain a duplicate set at the front desk. There is a $25.00 charge for all lock changes. Cash, check, and credit card payments are accepted for lock changes.
If you are locked out of your room, please contact the front desk. A staff member on duty will be able to let you back into your room within thirty minutes. There is no charge for lock-outs.
Quiet Hours
All residence halls have closely monitored quiet hours between 11:00 p.m. and 7:00 a.m. University Housing requests that guests respect each other by maintaining a quiet and peaceful environment.
Check-out
Please turn off the lights and leave any Universityprovided linens in the room, lock the door, and return the room key to the front desk. Please check your room before you leave to ensure that personal belongings are not left in the closets or drawers.
Reservations
Please direct reservations to our e-mail address. Include your full name, mailing address, phone and fax number, e-mail address, date of arrival and departure, and affiliation with the university or conference.