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Contact Comcast
Contact Comcast
When to contact Comcast
If you are having problems setting up your internet connection for the first time please see the Setup Instructions.
If you are experiencing an outage, try checking with your neighbor to see if others are experiencing the same. Then you may call Comcast to report the outage.
If you find that you are the only person experiencing an outage make sure you have a working virus scanner and popup blocker. Verify your computer is still connected by checking the lights on the cable modem and/or router. Visit "Connecting your Computer to Comcast Internet" for more information.
Contact Comcast
You can contact Comcast in the following ways:
| Website |
http://www.comcast.net/help |
| Phone |
Toll Free: (888) 736-2271
Customer Support Available 24 hours a day, everyday |
| Mail or in person |
303 E. Fairlawn Dr.
Urbana, IL 61801 Office Hours: Mon-Fri 8am-6:30pm, Sat 8am-12pm |